- Quality Check
- After Sales
Panta Rei has always stimulated the creation of thriving and long-lasting relationships with its suppliers. Thanks to our efforts, today we have achieved consolidated partnerships with the most renowned manufacturers of the water and wastewater field and we are able to supply equipment from any major European manufacturer of industrial equipment thanks to our extensive network of contacts.
Main beneficiaries of the service are Contractors that, at purchase time, start several technical and economic negotiations with suppliers and distributors.
Panta Rei allow you to reduce time and resources, increasing the efficiency and reduce drastically the purchase price.
After collecting the goods, before organizing the delivery, Panta Rei always check the quality standard of the products that must be delivered.
The quality control is performed in the warehouse of the supplier with its presence; the result of the quality control is reported to the client.
This is a part of supply chain management and an important quality control method for checking the quality of goods clients buy from suppliers.
Thanks to its accurate and repeated pre-shipment inspections carried out for several clients, Panta Rei has already cooperated with the most known inspection company in the world like Lloyds, SGS, Intertek, Bureau and Veritas.
LOGISTIC AND DELIVERIES SERVICES
One of our main strengths is the transport logistics. We have agreements with leading shipping companies in Europe which allow us to ship our goods to any country in the world. We are able to handle the customs documents, help the client during the export and import stages and provide the client with real time information about the shipment status 24/7.
We have a long and proven experience in providing export documents to countries that count on embargoes or restrictions, such as Iran, Iraq, etc., thanks to an over-ten-year of industrial machinery exports to these countries.
AFTER SALES SERVICE
After-Sales (AS) service has become increasingly important as a source of differentiation and market share in particular for resellers, as well as a strategic driver for customers’ retention.
These changes often call for a new conceptual definition of the product-service bundle marketed to the final customer and for a thorough revision of the logistical and organizational configuration of the whole service chain.
Panta Rei offers all those services which increases customer value. A professional and timely after-sales service is one of these added values. Customers at any time can receive technical documentation, drawings, product manuals, production schedules with the various stages of the inspection plan progress.
Panta Rei provides professional services from technically professional personnel including quality follow-up of sold products, site unpacking & inspection, installation guide, debugging and technical training.
- Quality Check
- After Sales